Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a shipping confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States) We ship via UPS and FedEx. Standard ground shipping rates are calculated at checkout based on your location and order weight.

Free standard shipping is available on all US orders over $99.

International Shipping We ship to Canada, Mexico, and select countries in the European Union. International shipping rates and delivery estimates are calculated at checkout.

Please note that international orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in your order total or shipping cost.

Preorders When a product is temporarily out of stock, we may open preorders to reserve your spot in the next production run. Shipping costs and estimated fulfillment dates for preorders are displayed at checkout. Preorders are charged at the time of purchase and will ship as soon as stock is available.

Delivery Estimates Delivery times are estimates and begin once your order has shipped, not when it is placed. Delays due to carrier issues, customs processing, or holidays are outside our control.

Order Tracking Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your shipment directly on the UPS or FedEx website.

Lost or Damaged Shipments If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at contact@stuckatprototype.com and we'll make it right.